Marketplace app ranking frozen, now working again

Not so long ago, 1800PocketPC reported that the Marketplace ranking system which moves apps and games upward and downwards inside a category depending on popularity and rating was broken (probably Chuck Norris had his app declined at certification and decided to round-house kick the Marketplace). Everything at present seems to be dorsum to normal and rankings cogitating of respective ratings.

The problem was about notable with Lunar Lander, released on 11th May, has a ii and a half star rating and was frozen at 68th position, while newly released Hydro Thunder Become, which has a four star rating was stamped at 1277th position. While this may not touch large developers much in terms of reach, indie developers who don't have Live titles in the games category would have found this particularly worrying, especially since they already have issues with Live titles getting more coverage.

Some developers got in impact with 1800PocketPC, who wished to remain bearding and explained how they monitor their app rankings quite closely, noticed some sticks around the 20th of May and attempted to get support via appropriate channels. Bodily quote can exist establish below:

"I'm sure yous know how marketplace ranking works and affects applications visibility and success. The cycle of publishing of a new app has been described exactly on that forum post. You publish an app, which gets an initial heave in downloads appearing on the 'new' department, web reviews, a bit of publicity, word of rima oris, etc. This initial boost props the app upwardly in the marketplace ranking which makes it announced college in the list. If the app is good, this has the beneficial and healthy snowballing result of keeping it floating more or less in view in the high places of the market. If the app isn't good it obviously falls downward in ranking and pretty much loses all visibility

This machinery has been broken for maybe 2 weeks now ( perhaps from 18th of May ) , developers publishing their new apps in this catamenia, or advertising them, are taking quite a hitting from the situation.

I've been monitoring my game and apps rankings quite regularly for some time now. While some more or less remained fixed, as they were published a long time agone, [ the dev's Game ] kept climbing higher every day, pretty much regularly, 2-6 places a 24-hour interval. Starting around the 20th (can't really recall now, but I really think information technology was earlier), I noticed it didn't move anymore (it's around position 100). In a couple of days, this beingness suspicious, I checked all my other apps and saw that they were all at the verbal place every single twenty-four hours. This lasted nigh 5 days earlier I checked with the app hub support. Not receiving an answer, I posted a thread in the forum. After getting a couple of confirmation replies from other developers (I already got confirmation from a couple I'one thousand in contact with) the thread was deleted without notice or respond from MS.

Fast frontwards a few more days, things oasis't changed. All the top apps are staying there and the other don't have a gamble to climb up. My downloads report says they're improving, probably considering I'm doing a flake of publicity and for website reviews. Only the marketplace ranking is still the same. In the meantime I got a reply from the app hub back up which politely said they can't practice much about information technology and volition escalate. In that location is also a new thread past Elbert Perez who suffered the posting of his Armored Bulldoze game with this problem. I follow upward on the thread and a few more devs report the aforementioned. However no answer from Microsoft, I also contact app hub support request for a contact to the marketplace team but they say they tin can't find it.

As usual, with this new platform, one has to exist patient if something doesn't piece of work, even if it directly affects 1 work or success. Just not hearing annihilation from Microsoft, and actually the fact that it has been going on for and so long, is starting to feel quite wrong."

As you can come across in what this particular developer stated, Eric Perez (the indie programmer who has reportedly earned $30k from WP7 thus far) likewise started a thread about the trouble he witnessed with his Armored Drive title (you'll notice that thread has had no official respond from Microsoft at all). While the Market (and the platform) is still relatively new to the scene, we're going to reach a signal soon where we can't use that excuse just hopefully past then all the problems, glitches and bugs will be ironed out.

Did you lot observe this Marketplace ranking freeze occur?

Source: 1800PocketPC

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Source: https://www.windowscentral.com/marketplace-app-ranking-frozen-now-working-again

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